Legal Notice

Information you provide to us:

We collect your name and email address. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys.

Generally, we collect Personal Data in the following ways:-

(a) when you submit an application form or other forms relating to any of the Services;

(b) when you interact with our customer service officers, for example, via telephone calls, letters, face-to-face meetings, emails or social media;

(c) when you use some of our Services, for example, websites and apps including establishing any online accounts with us;

(d) when you purchase or obtain third party services through us;

(e) when you request that we contact you, be included in an email or other mailing list;

(f) when you respond to our promotions, initiatives or to any request for additional Personal Data;

(g) when you are contacted by, and respond to, our marketing representatives and customer service officers;

(h) when we receive references from business partners, medical staff and third parties (e.g. where you have been referred by them);

(i) when we seek information from staff or third parties about you in connection with the Services; and

(j) when you submit your Personal Data to us for any other reasons, including when you sign up for the Services or when you express your interest in the Services. If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children, parents, and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes set out in this Data Protection Policy.

You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Services you have requested.

Information from Partners:

We collect information from other companies with whom you have a relationship (“Partners”). These Partners might include (depending on what services you use): your institutions or service providers who make our service available through their product offerings. The information Partners provide us varies depending on the nature of the Partner services, and may include:

  • Contact number, Personal ID, Mailing address and postal code.